Privacy Policy

Meet Mabel, Inc. (“Meet Mabel,” “we,” “us”) operates the Meet Mabel platform at meetmabel.app. Mabel is an AI-powered contact management tool built for salespeople, recruiters, and relationship-driven professionals.

Questions about this policy: privacy@meetmabel.app

Account information

Your name, email address, and hashed password when you sign up. If you upgrade to a paid plan, billing is processed by our payment partner. We never store your card number.

Contact data you add

The core of our service is your contacts:

• ✓Business card images you photograph or upload
• ✓Fields extracted from those cards: name, title, company, email, phone, address
• ✓Notes, tags, and pipeline stages you assign
• ✓Activity logs you or Mabel record (calls, emails, meetings)

Your contacts are yours.

Enrichment data

When you add a contact, Mabel may use their name, company, and email to look up publicly available information such as company size, industry, LinkedIn profile URL, company logo, and recent news. This data is stored on that contact's profile in your account.

Usage data

Pages visited, features used, session duration, error logs, device type, browser, and IP address. Used to fix bugs and improve the product.

Communications

If you contact us by email or through support, we retain that conversation.

We use your data to:

• ✓Provide, operate, and improve Meet Mabel
• ✓Process business card scans and populate contact profiles
• ✓Enrich contact data on your behalf via third-party sources
• ✓Generate AI-powered follow-up drafts, reminders, and morning briefs
• ✓Send transactional emails: receipts, password resets, account notices
• ✓Send product updates and tips (you can opt out anytime)
• ✓Respond to support requests
• ✓Comply with legal obligations

We do notuse your contact data or your contacts' personal information to train our AI models.

Meet Mabel uses AI to process your business card scans, enrich contact profiles with publicly available information, score relationship strength, and generate suggested follow-up messages. These features are assistive — Mabel surfaces suggestions, and you decide what to do with them. They do not produce decisions that affect anyone's legal rights.

We do not use your contact data to train AI models. When we use third-party AI APIs, your data is processed under agreements that prohibit their use for model training.

We share data only as needed to deliver the service:

We do not sell your personal information. We do not share it with third parties for their own marketing.

We keep your data for as long as your account is active. When you close your account:

• ✓Your contacts, notes, and activity history are deleted within 30 days
• ✓Billing records are retained as required by law (typically 7 years)
• ✓Anonymized, aggregated usage data may be retained indefinitely

You can request deletion of your data at any time.

We take reasonable steps to protect your data:

• ✓Data in transit is encrypted with TLS
• ✓Passwords are hashed using industry-standard algorithms
• ✓Access to production systems is restricted to authorized personnel
• ✓We conduct regular security reviews

No system is perfectly secure. If we become aware of a breach affecting your data, we will notify you as required by applicable law.

We use cookies for:

You can control cookies through your browser settings. Disabling them may affect some features. We do not use advertising cookies or cross-site tracking.

All users

EU and UK users (GDPR)

You also have the right to object to or restrict processing, and to file a complaint with your local data protection authority. Our lawful bases for processing are:

California users (CCPA/CPRA)

We do not sell or share personal information as defined by the CCPA. You have the right to know what data we collect, request deletion, and opt out of sharing for behavioral advertising. To exercise these rights: privacy@meetmabel.app

To exercise any right, email privacy@meetmabel.app or use your account settings.

Meet Mabel is not directed at children under 16. We do not knowingly collect their personal information. If we learn that we have, we will delete it promptly.

We may update this policy as the product evolves. We'll notify you of material changes by email and update the date above. Continued use of Meet Mabel after a change means you accept the updated terms.